... to collect and to play with, but always to enjoy.
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Product policy for deliveries to the USA

Valued Customer,

As a small family business, we have always taken reasonable precautions to make our dolls safe for Children to play with.

By the ‘Consumer Product Safety Improvement Act of 2008’, US legislative now requires each Children's product to be tested by an independent laboratory before sold in the USA.

We are currently offering a variety of several hundred dolls and doll items, and for each of them, testing costs between several hundred and many thousand Dollars would apply to meet the law. Laboratory testing would exceed our revenues more than a hundredfold.

Another requirement of the law is to mark each Children's product with a tracking label, that identifies a manufacturing batch, and allows the manufacturer conclusions to the material batches used in each product batch.
We manufacture many items individually, so a manufacturing batch would in many cases be one piece only. The enormous bureaucratic effort to link a list of dozens of materials used on an individual item to a list of thousands of materials from different batches that we have in stock and re-stock permanently is not achievable with a reasonable financial effort.

Most of our dolls have been playable and collectable ever since, and never did we hear about any harm that a child had from playing with one of them. Anyway, for the above reasons, we have decided to offer our products as collectable only in the future.

Please be assured however, that we will continue to deliver our well-known high quality, all hand-made in Germany.

If it is acceptable for you, that the dolls you order from us are collectibles, and according to US law must not be given in the hands of children, we will be happy to ship them to you.

Yours,
Markus Engel